Scheduling for house cleaning businesses
Build the week, set up recurring customers once and let the system handle the reminders.
Recurring customers without the rework
Most of a cleaning company's calendar repeats itself: the same customer every week, every two weeks or every four weeks. In Maid Planner you create the appointment once, as a recurring series, and the system repeats the visit.
When something changes, you reschedule the visit without rebuilding the month. To cancel or skip a visit, you choose whether it applies to that visit only or to every recurring appointment.
Automatic reminders
With SMS turned on in the customer's profile, Maid Planner:
- sends a reminder with the week's appointments;
- sends another reminder 1 or 2 days before the visit.
Reminders are automations you turn on in settings, and you can edit the text. The system also lets your team know when a customer needs to be rescheduled. That means fewer loose text threads reminding customers one by one.
Customers get notified about the visit
Your customer gets the booking confirmation, an "on the way" notice and a "service started" notice. Messages go out in English with your company name, and the web dashboard can run in English, Portuguese or Spanish. See them all in notifications and reviews.
A schedule connected to the rest of the business
Every appointment is tied to the customer, the address and the team. You follow each job in real time and connect your schedule to third-party calendars to avoid conflicts and double bookings.
The same information feeds customer invoicing and cleaner payroll.
Frequently asked questions
Can I create recurring appointments in Maid Planner?
Yes. You create the appointment as a recurring series and the system repeats the visit. When you cancel or skip a visit in the series, you choose whether it applies to that visit only or to every recurring appointment.
Do customers get SMS reminders?
Yes, when SMS is turned on in the customer's profile. The system sends a reminder with the week's appointments and another one 1 or 2 days before the visit.
What language do customers receive messages in?
English, with your company name.
Related pages
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